How To Download Your Skydive Video and Photos2022-05-16T17:11:09-04:00

How To Download Your Skydive Video

After your skydive you will be sent a sharable link to an online folder. The folder is hosted by Google Drive. You will be able to find your skydive video and photos in the shared folder. It is not required that you have a Google account to access your media. However, customers with Google accounts may have better access to downloads when using a mobile device. The experience will be virtually identical if you are using a desktop or laptop computer.

Customers with Google accounts may have better access to downloads when using a mobile device.

Follow the link sent to you by email to the shared folder on the cloud. If you are using a desktop computer you may select all  and then choose ‘download‘ from the menu in the top right corner (seen below). Make sure to download your skydive videos to your computer. Simply choosing ‘Add to my Drive’ will not give you permanent access to your media. When we remove your media from our cloud in about 30 days you will no longer see your video and photos you added to your Drive. Download your skydive video and photos.

We recommend installing the Google Drive app from the app store.

Google mobile customers are able to download their photos and video to their devices in bulk. But, mobile customers without Google accounts will need to access their skydive video and photos from a desktop device to bulk download their media.

You should have received a confirmation email upon registration. If so, we have your correct email. If you have not received the email with your link to your media please check your spam, promotions, social folders. Customers having technical difficulties please email us here.

Step By Step Process

  • Follow the link sent to you by email to the shared folder

  • Select your media by highlighting it

  • Download your media to your desktop or mobile device

  • Save your skydive media to a safe place

Download Menu

How to download your skydive video and photos

How to Download Tutorial

Problems?

I haven’t received my video and photos. What should I do?2022-06-02T09:13:31-04:00

Check your JUNK MAIL, PROMOTIONS, SOCIAL and SPAM folders. Sometimes the email gets directed there. You can also allow all emails from skydiveontario.com which will tell your email server that emails from us should not be treated as junk.

You should have a link to all of your photos and raw video footage within 2-24 hours of your jump. We give you high quality photos (not screenshots of video) and the raw uncompressed video footage from your skydive. We are located in a rural area and it takes time for this amount of data to upload to the Google Drive cloud. As soon as it’s up, we’ll send you a sharable link to your skydive media.

If you having problems receiving emails from Skydive Ontario to your skydive media please contact the video team.

Contact Our Video Team Now
I can’t find the ‘download’ button on my iPad or iPhone. Where is it?2021-02-12T12:36:38-05:00

When using the Google Drive app on your iPhone or iPad there is currently no ‘download’ button. You need to locate the “Open in” link from the menu. After clicking the “Open in” button you should be able to save the files to the location of your choice on your iPad or iPhone. If you continue to have problems you can navigate to the Google Drive Help page and search for an answer to your problem.

I can’t download my videos or photos. What should I do?2019-08-05T12:37:16-04:00

If you are having problems downloading your videos or photos try downloading and installing Mozilla Firefox or Google Chrome.

After you have installed the program copy and paste your sharing link in the address bar of one of these browsers and attempt to download your media again.

How are my videos and photos delivered to my email?2022-05-12T15:15:48-04:00

After your skydive your are sent a sharable link to a Google Drive folder where you will download all of your videos and photos to  your computers and mobile devices. You do not need a Google account.

You can read more and watch a video tutorial here.

My video will not play properly. What should I do?2019-07-22T20:52:24-04:00

If you are having problems with your video playing correctly please download and install VLC media player. If you continue to have problems after installing VLC please contact us and we will try to help you solve your technical difficulties.

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