Skydiving Questions
What is your CANCELLATION POLICY?
Cancellations are possible WITHOUT penalty 48 hours in advance of your booking. If you cancel or ‘no show’ inside 48 hours you will be charged $50 per person in your group to cover the cost of the staff who have been called in to take you skydiving.
A lot goes into organizing a day of skydiving; instructors, pilots, manifest staff, parachute packers, and more. Our staff are not paid an hourly rate. They are paid per unit of work. These people drive to the skydiving centre, just like you, from various different places. If customers do not ‘show’ these staff members have driven to Skydive Ontario for nothing. It also means that someone else who wanted to jump on the same day as you, but couldn’t because it was ‘full’, could have jumped.
We kindly ask that you cancel at least 48 hours in advance.
What time do I need to arrive?
Please arrive 15 minutes before your booking. This helps the day run smoothly. Your booking is not the actual time you will jump. Your booking time is the time at which you will arrive and start filling out ‘the paperwork’.
Are there any weight restrictions?
Yes. The maximum weight limit is 240 lbs. We have a scale and we will weigh you if necessary. There are weight maximums because the tandem equipment is only rated to a maximum weight. There are no weight minimums, but you will need to be big enough to fit in the harness. A 10 year old will fit in the harness. If you are bigger than an average 10 year old you will have no problems.
Are there any age restrictions?
For anyone under the age of majority (18), a parental consent form will need to be signed and you will NEED your parent or guardian present. Upon booking please let us know if there are any junior jumpers under the age of 18.
What should I wear?
It would be reasonable to jump in a comfortable pair of shorts and a tee-shirt during the hot summer months. However, you can jump in your underwear if you want. During the colder season we don’t recommend jumping in your underwear but a pair of pants and a sweatshirt or jacket. For every 1000 feet of altitude the temperature drops 2 degrees Celsius. Bring an extra layer of clothing just in case.
How long does the whole process take?
It would be reasonable to jump in a comfortable pair of shorts and a tee-shirt during the hot summer months. However, you can jump in your underwear if you want. During the colder season we don’t recommend jumping in your underwear but a pair of pants and a sweatshirt or jacket. For every 1000 feet of altitude the temperature drops 2 degrees Celsius. Bring an extra layer of clothing just in case.
If it's raining or cloudy in the morning, should I cancel?
You must cancel 48 hours in advance. If the weather is no good on the morning of your jump we will call you to reschedule. If you are unsure of the weather please call us before you leave to check and make sure the weather is okay for skydiving at Skydive Ontario. MAKE SURE you look at the weather for Cayuga, ON and not for your area. The weather can be very different depending on your location. When in doubt, please call! You can also check out our weather page.
What if I wear glasses or contacts?
No problem. We have goggles to fit people with contact lenses and glasses.
Will I be jumping tandem with a man or woman?
It is very likely that your tandem instructor will be male. However, we do have some female tandem instructors that occasionally work with us. If your religion or some other circumstance will not allow you to jump with a person of the opposite sex, please give us a call or send us a message and we will do what we can to accommodate you.
What if my parachute doesn't open?
Each SIGMA tandem parachute system is equipped with two parachutes; a main and a reserve. 99.9% of the time your main parachute will open correctly, thanks to years of research and development.
However, once in a while parachutes fail to open correctly. In this case your instructor will release the main parachute and deploy the reserve parachute. In the unlikely scenario you did have a main parachute malfunction you probably wouldn’t even know it happened.
Bottom line, hundreds of thousands of hours have gone into parachute design and openings. We here at Skydive Ontario will do everything in our power to assure a safe and comfortable landing.
Can I drink alcohol or smoke weed before my skydive?
No. However, you can drink excessively and do bong hits until you fall over after your skydive if you want.
My video will not play properly. What should I do?
If you are having problems with your video playing correctly please download and install VLC media player. If you continue to have problems after installing VLC please contact us and we will try to help you solve your technical difficulties.