Cancellations are possible WITHOUT penalty 48 hours in advance of your booking. If you cancel or ‘no show’ inside 48 hours you will be charged $50 per person in your group to cover the cost of the staff who have been called in to take you skydiving.
A lot goes into organizing a day of skydiving; instructors, pilots, manifest staff, parachute packers, and more. Our staff are not paid an hourly rate. They are paid per unit of work. These people drive to the skydiving centre, just like you, from various different places. If customers do not ‘show’ these staff members have driven to Skydive Ontario for nothing. It also means that someone else who wanted to jump on the same day as you, but couldn’t because it was ‘full’, could have jumped.
We kindly ask that you cancel at least 48 hours in advance.